Business Operations Manager

Catalyst Psychology Community Interest Company (CIC) is a values-driven social enterprise established in 2011, delivering publicly funded educational psychology services across the City of Manchester. Our work is rooted in a deep commitment to social justice, inclusion, and meaningful change for children and families.

As a Community Interest Company, we are proud to operate differently. Every pound of profit is reinvested directly into the communities we serve. We have no shareholders, and our Directors volunteer their time, receiving no financial or in-kind benefits. This ensures that our focus remains entirely on delivering high-quality, impactful services.

As Business Operations Manager, you will be central to the smooth, efficient, and sustainable running of the organisation. Working closely with Directors and senior colleagues, you will lead core operational functions, enabling our team to deliver high-quality services.

Key responsibilities include:

Leading and developing operational, HR and administrative systems and processes

Overseeing financial administration, budgeting, and income streams

Ensuring compliance with governance, regulatory, and quality standards

Contributing to strategic planning and organisational development

We are looking for a highly organised, collaborative, and proactive professional who:

Has strong experience in business operations, ideally within public, education, health, or social enterprise sectors

Demonstrates financial and organisational management skills

Is confident working in a values-led, mission-driven organisation

Can build positive relationships across a diverse team

Shares our commitment to equity, inclusion, and improving outcomes for children and families

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