Night Concierge

Night Concierge London Full Time | Waking Nights | Supported Housing £12.88 per hour We are seeking a reliable and professional Night Concierge to provide overnight support, security and safeguarding within a supported housing service. As the first point of contact during the night, you will help ensure the safety of residents, respond to incidents and emergencies, and maintain a secure and welcoming environment. Key Responsibilities * Provide overnight waking cover and act as the first point of contact for residents. * Monitor access to the building, CCTV systems and visitor entry. * Carry out regular health & safety, welfare and security checks. * Respond appropriately to emergencies, incidents and challenging behaviour. * Administer first aid where required and liaise with emergency services and on-call management. * Maintain accurate records, incident reports and handover notes. * Report maintenance and health & safety concerns promptly. * Assist with basic cleaning and upkeep of communal areas to maintain a safe environment. About You * Experience using your initiative and making decisions in unexpected or emergency situations. * Confident dealing with challenging behaviour in a calm and professional manner. * Understanding of homelessness, housing support or the challenges faced by vulnerable individuals. * Strong communication and interpersonal skills. * Ability to maintain confidentiality and professional boundaries. * Basic IT skills and ability to maintain accurate records. * Comfortable working independently in a lone-working environment. What We Offer * Full training and ongoing support. * Access to out-of-hours management support. * A rewarding role making a positive difference to vulnerable people. * Flexible shift patterns including nights, weekends and bank holidays