Care Coordinator Domiciliary

Care Coordinator
Enfield | Driver Essential
Salary: £28,000
On-Call Allowance: £150 per week when on-call
Mileage: £0.70 per mile plus travel expenses

Are you an experienced Care Coordinator looking for a flexible opportunity with a well-established care provider? Do you thrive in a fast-paced environment where no two days are the same?
We are recruiting for a dedicated and organised Care Coordinator to support the delivery of high-quality domiciliary care services across the Enfield area.
This is a varied and rewarding role that combines care coordination, client support, field-based duties, and participation in an on-call rota.

The Role
Working closely with the Registered Care Manager, you will play a key role in ensuring the smooth day-to-day operation of the service. You will coordinate care delivery, support care staff, maintain compliance standards, and ensure service users receive safe and effective care.
Key Responsibilities

Coordinate and manage care staff rotas on a daily, weekly, and monthly basis.

Ensure all care calls are covered and communicated effectively.

Conduct new client assessments, reviews, and risk assessments.

Develop, implement, and monitor care plans.

Carry out spot checks and quality assurance visits.

Audit care records and daily notes to ensure compliance and high standards of care.

Provide support, supervision, induction, and guidance to care staff.

Respond to client, family, and staff enquiries by phone and email.

Participate in the on-call rota and provide detailed handovers.

Support safeguarding, incident reporting, and service improvement initiatives.

Build positive relationships with service users, families, and external professionals.

Assist with promoting and developing the service within the local community.

Emergency & Field-Based Support
This is a hands-on role and requires a candidate who is prepared to support care delivery when necessary.
You will be expected to:

Respond to emergencies and urgent care situations.

Cover care visits when suitable cover cannot be sourced.

Provide out-of-hours support during your allocated on-call periods.

Travel throughout the borough to support clients and staff.

About You
We are looking for an experienced Care Coordinator who:

Has previous experience coordinating domiciliary care services.

Holds a full UK driving licence and has access to a vehicle.

Has experience undertaking assessments, reviews, and care plan development.

Is confident managing rotas and staffing challenges.

Is an excellent communicator with strong interpersonal skills.

Remains calm and organised under pressure.

Has a strong understanding of safeguarding and compliance requirements.

Is fully IT literate, including Microsoft Office.

Experience using scheduling systems such as Webroster would be advantageous, although training can be provided.

Is flexible and willing to participate in an on-call rota and provide emergency cover where required.

If you are an experienced Care Coordinator looking for a rewarding opportunity where you can make a genuine difference, we would love to hear from you