Contracts Administrator

Contracts Administrator – Tower Hamlets

Full-time, permanent | Salary dependent on experience | Office-based

Polyteck Building Services is looking for an experienced Contracts Administrator to join our growing team at our head office in Tower Hamlets.

Supporting a busy portfolio of M&E contracts across London, this role would suit someone who is confident working in a fast-paced environment, managing high volumes of work and supporting demanding client accounts while maintaining accuracy and service levels.

What you'll get

* Competitive salary dependent on experience

* 25 days annual leave + bank holidays

* Pension scheme

* Friendly and supportive working environment

* Company training and upskilling

* Opportunities for growth and development

What you'll be doing

* Allocate jobs to engineers using our bespoke software

* Manage a high volume of reactive and planned work requests

* Process orders and maintain accurate job records

* Keep contract documentation and paperwork up to date in line with company SLAs

* Support the smooth delivery of busy client contracts

* Liaise with engineers, managers and internal teams

* Provide updates and respond to client queries professionally

* Provide general administrative support to management

* Assist with day-to-day office administration

What we're looking for

* Previous administrative experience is essential

* Experience working with high-demand clients and busy contract portfolios

* Ability to manage a large workload and competing priorities

* Strong organisational skills and attention to detail

* Good written and verbal English

* Working knowledge of Microsoft Outlook, Word and Excel

* Confident and professional communication skills

* Ability to work under pressure while maintaining accuracy and service standards

All applications are subject to successful pre-employment checks. If you have not heard from us within 30 days, please consider your application unsuccessful. We encourage you to apply for future opportunities