Sales Administrator

Zenith are looking for an experienced Sales Administrator to work on a part time basis at its Client's site in South Tyneside. Role Overview We are seeking an organised and customer-focused Sales Administrator to support our sales team and ensure the smooth processing of customer enquiries and orders. The successful candidate will act as a key point of contact for customers, handling enquiries, processing sales orders, and providing administrative support to help deliver an excellent customer experience. Key Responsibilities * Support the sales team with day-to-day administrative activities. * Respond to sales enquiries received through the company website, email, telephone, and other sales channels. * Contact customers to discuss product availability, pricing, quotations, and order updates. * Process customer orders accurately and efficiently within internal systems. * Prepare and issue quotations, sales confirmations, and related documentation. * Maintain accurate customer records * Follow up on quotations and sales opportunities * Handle customer queries, resolve issues professionally, and provide excellent customer service. Requirements * Previous experience in a Sales Administrator, Order Processor, or similar administrative role. * Experience processing sales orders and managing customer enquiries. * Strong customer service and communication skills, both verbal and written. * Confident speaking with customers via telephone and email. * Excellent attention to detail and accuracy. * Competent in Microsoft Office. * Ability to work effectively as part of a team and independently when required. 20 hour per week £13.51 ph