Customer Service

Customer Service Advisor Salary: Up to £35,000 DOE Hours: 40h week (4 DAY WEEK ONLY) Location: Reading New vacancy for a Front of House/CSA/Customer Service Advisor to join a busy accident repair centre. Reporting to the Body Shop Manager, the main purpose of the job is to deal with customer requirements for vehicle repair in an efficient and courteous manner and to ensure a high standard of customer service. Responsibilities of a Front of House/CSA/Customer Service Advisor: Excellent Customer Service Multi-tasking and prioritising tasks Attention to detail in all administration Scanning Documents Booking in customers Liaising with Parts suppliers and Department Reporting to the Site Manager Skills and Qualifications of a Front of House/CSA/Customer Service Advisor: Experience of working in a modern Accident Repair Centre/Bodyshop is Mandatory for this role due to need in the role. Excellent customer service and organisation skills Good IT skills Experience of cash credit control Excellent administrative skills Ability to work well under pressure and to tight deadlines Ability to work within a team environment This is a full-time, permanent position for a skilled and courteous Front of House/CSA to earn a Competitive salary together with excellent brand approvals and benefit from company culture where career progression is encouraged. Previous experience in a Bodyshop environment is desired but not essential.  Click 'Apply Now' if interested in joining this dynamic team. INDLP