Office Manager/PA

Location: Burford, Office-based

* Hours: 24 hours per week minimum, typically 9.00am–3.00pm,

* Working Pattern: Four days per week, with flexibility and the potential for additional hours

* Salary: £25,000 pa

The Opportunity

The Burford Recruitment Company is delighted to be working with an ambitious and independent property business to recruit an Office PA & Manager to join their close-knit team.

This is a varied and pivotal role for someone who enjoys being the person behind the scenes making sure everything runs smoothly. You’ll be the organiser, the fixer and the person who keeps things moving.

Working closely with the senior team, you’ll provide a mixture of administrative, operational and PA support, while taking ownership of the day-to-day running of the office. You’ll be someone who naturally spots what needs doing, thinks ahead and takes pride in getting things done properly.

This is a hands-on role where no two days will be exactly the same. It would suit someone who enjoys variety, thrives in a busy environment and gets genuine satisfaction from bringing order to a busy workload.

The Role

Your responsibilities will include:

* Acting as a key point of contact for telephone, email and in-person enquiries, ensuring they are dealt with promptly and professionally

* Providing PA and administrative support to the senior team

* Maintaining accurate and up-to-date property, client and customer records

* Supporting the property team with invoicing, rent chasing, document management and compliance administration

* Keeping on top of recurring tasks, deadlines, reminders and important dates across the business

* Managing office supplies and general office administration

* Liaising with external suppliers and contractors, including cleaners, gardeners and maintenance providers

* Maintaining accurate information across internal systems and databases

* Learning and confidently using new software and technology

* Identifying opportunities to improve processes, organisation and efficiency

* Taking ownership of ad-hoc projects and administrative tasks as required

* Supporting colleagues across the business and stepping in wherever needed

* Helping to ensure the office remains organised, welcoming and running efficiently

This is a role where initiative really matters. You won’t be expected to wait for someone to give you a list of jobs. Instead, you’ll be trusted to look at what needs doing, use your judgement and take ownership from start to finish.

About You

We’re looking for someone who is organised, proactive and naturally takes responsibility.

You’ll ideally be:

* Highly organised, reliable and naturally ahead of the curve

* A natural finisher who takes ownership and follows tasks through

* Proactive and confident working without constant direction

* Comfortable managing multiple priorities and remaining calm when things get busy

* Confident and tactful when communicating with clients, colleagues and external contacts

* Warm, personable and professional in your approach

* Technically confident and comfortable learning new systems and software

* A good problem-solver with sound judgement and common sense

* Comfortable working independently while also being a supportive team player

* Someone who takes pride in getting the detail right

Previous experience within property or lettings would be advantageous but is not essential. The right person could come from a PA, office management, administration, operations or coordination background.

What matters most is your attitude, initiative and ability to make things happen