General Manager - Casual Dining Concept

General Manager - Casual Dining Concept

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
Location: London
Salary: £50,000 - £55,000 + incentives
Everything is made in-house, from scratch, with a genuine respect for ingredients, process and quality. The food is authentic, the standards are high, and there is a real belief that great hospitality starts with great people.
They are looking for a General Manager who shares those values. Someone who understands that culture drives performance, that teams need developing not managing, and that guests can feel the difference when people genuinely care about what they do.
This is a business with ambitious plans for growth. The right person will have the opportunity to help shape the future of the company as it expands.
The Role:
Full ownership of the restaurant, leading both the guest experience and the team behind it
Create an environment where people enjoy coming to work and are proud of what they deliver
Lead from the floor, setting the standard for hospitality, energy and service every day
Champion the culture of the business and ensure the values are lived throughout the team
Recruit, develop and retain exceptional people, creating clear progression and accountability
Work closely with the kitchen team to maintain the integrity and quality of the product
Take responsibility for commercial performance, including sales, labour, costs and profitability
Ensure every guest leaves having experienced genuine hospitality and consistently high standards
Play a key role in supporting the future growth of the business
The Person:
An experienced General Manager from a quality-led restaurant business
Passionate about authentic food, hospitality and creating xwzovoh memorable guest experiences
A natural people leader who enjoys coaching, developing and building teams
Leads with warmth, energy and credibility rather than hierarchy
Strong operationally, with a clear understanding of both service and commercial performance
Values quality over shortcuts and takes pride in maintaining high standards
Comfortable working within an ambitious, growing business where culture matters as much as results
Looking for more than just another General Manager role and wants to help build something special
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