Assistant General Manager

Manager — Soho, London

Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.

We’re not looking for someone who can recite a service sequence or fold a napkin seventeen different ways. We’re looking for someone who walks into a room and makes people feel something. Someone who genuinely cares about every person who sits down with us, and has the energy, instinct and personality to show it every single shift without being asked. We can teach you our systems. We can’t teach you who you are.

ABOUT US

We’re an intimate 20-cover restaurant with a hidden bar. Our chefs prepare and serve food directly across the counter, making the food very much the show. Your role is everything around it: the welcome, the warmth, the atmosphere, and the moment someone walks through the door and immediately feels like they’re exactly where they’re supposed to be. We’re open every day for lunch and dinner. When the GM is in, they lead the floor. When they’re not, you do. This is a leadership role from day one.

WHAT WE’RE LOOKING FOR

Someone with an electric personality.

Someone who remembers names.

Someone who notices what a guest needs before they’ve had to ask.

Someone who gets genuine joy from hospitality.

Beyond that:

• You’ve managed or supervised a floor before, in any kind of hospitality environment
• You’re calm under pressure and decisive when it matters
• You communicate brilliantly with guests, the kitchen and your team
• You take enormous pride in every detail of the guest experience, from arrival to goodbye
• You want to help build something from the ground up, rather than simply fill a shift
• You lead by example and bring energy to the room, even when things get busy

WHAT WE OFFER

• 48 contracted hours across xwzovoh 5 days
• A small, high-quality team where your voice genuinely matters
• Real room to grow as we grow
• Training and development opportunities
• A supportive and professional working environment
• Supplier visits
• 30 days’ holiday per year
• Your birthday off
• Staff discount
• Cost-price wine
• Referral scheme
• Hospitality Rewards membership

If the idea of owning a room, building genuine relationships with guests, and being a key part of something exciting from the very beginning makes you feel something then we want to hear from you.