Ocean Export Coordinator

Our client, a growing logistics business, is looking to recruit an experienced Sea Freight Export Coordinator to join their Sea Freight Operations team.

The full job description covers all associated skills, previous experience, and any qualifications that applicants are expected to have.
Key Responsibilities
Coordinate and manage sea freight export and cross-trade shipments, ensuring all activities are completed accurately and within agreed deadlines.
Ensure all financial, legal, customs and invoicing requirements are met throughout the shipment process.
Prepare and complete customs export declarations accurately, reporting any amendments to the line manager immediately.
Maintain and update the operational system, ensuring all shipment information is recorded correctly and kept up to date.
Support business development activities by identifying sales leads and communicating opportunities to the line manager.
Maintain regular communication with the line manager and sales team, including the effective handover of shipments and customer requirements.
Assist in maintaining and updating departmental Standard Operating Procedures (SOPs).
Build and maintain strong relationships with customers and internal departments, providing regular updates and feedback to management.
Follow up on overdue customer payments in collaboration with the Credit Control team.
Communicate quotations to the line manager and sales team, ensuring all quotations are accurately recorded in the operational system using the agreed format.
Identify and implement opportunities to improve operational efficiency and customer workflows in collaboration with the line manager.
Complete export invoicing accurately within 48 hours of the final shipment activity.
Ensure insurance charges are applied correctly and promptly escalate any insurance claims to the line manager.
Provide operational cover for colleagues during periods of annual leave or sickness, as required.
Skills and Experience Required
A minimum of two years' experience in sea freight exports is essential.
Experience in sea freight imports and/or air freight exports would be advantageous.
A sound understanding of freight forwarding operations, logistics processes and relevant procedures.
Experience preparing customs export declarations and managing export documentation.
Strong IT skills, including proficiency in Microsoft Office, particularly Word and Excel.
Experience producing reports and working with Excel spreadsheets.
Excellent written and verbal communication skills, with confidence communicating professionally by telephone and email.
Strong organisational skills, with the ability to prioritise workloads and manage competing deadlines.
Experience needed: You will be a motivated and reliable logistics professional who takes pride in delivering a high standard of service. You will be comfortable managing multiple shipments, maintaining accurate records and communicating effectively with customers, colleagues and external partners. xwzovoh
With a keen eye for detail and the ability to work in a fast-paced operational environment, you will contribute to the smooth running of the Sea Freight Operations department and support the business in achieving its commercial objectives.