D365 Developer

Description We are seeking an experienced D365 CI-J Developer to join our dynamic team. This role requires extensive expertise in configuring and developing solutions using Dynamics 365 Sales and Customer Insights – Journeys modules. Key Responsibilities * Configure and customize D365 Sales module in alignment with business requirements. * Develop solutions using Dynamics 365 Customer Insights – Journeys (CI-J) to enable robust customer engagement capabilities. * Work closely with business stakeholders to understand requirements and translate them into technical solutions. * Design and implement flows and automation processes using Power Automate, enhancing platform functionality and streamlining processes. * Troubleshoot, debug, and optimize existing solutions to ensure system performance and scalability. * Perform regular system testing, updates, and enhancements, adhering to best practices in D365 development. * Collaborate with cross-functional teams to ensure seamless integration of D365 solutions with other business applications. * Create technical documentation, including configuration guides, design specs, and user manuals. Required Skills & Qualifications * Experience with D365 Sales: Proven hands-on experience in configuring and developing within the Dynamics 365 Sales module. * Customer Insights - Journeys Expertise: Strong knowledge of the Customer Insights – Journeys module and its features. * Proficiency in Power Automate: Ability to create, deploy, and manage flows to automate and streamline business processes. * Understanding of Dynamics 365 ecosystem and how its modules interconnect. * Solid grasp of Microsoft Dataverse, plugins, workflows, and custom entities. * Basic integration knowledge of D365 with other Microsoft tools and third-party apps (e.g., Power Apps, SharePoint). * Strong problem-solving and debugging expertise, with a keen eye for detail. * Excellent verbal and written communication skills to collaborate effectively with both technical and non-technical teams. Preferred Qualifications * Microsoft Certified: Dynamics 365 [Specific Functional Certification like “Sales Functional Consultant Associate” or Customer Insights-related certification]. * Experience in deploying and managing marketing automation solutions in Customer Insights – Journeys. * Knowledge of customer engagement strategies or CRM workflows to optimize business outcomes. * Experience in agile or scrum development environments