Service Engineer

An excellent opportunity for an experienced Service Engineer to join a well-established company.

Job Type: Full-Time – Permanent.

Salary: From £32,000 Per Annum, Depending on Experience.

Location: Bodmin PL31.

About The Company:

The company specialise in the Sales, Repair, Service and Hire of Pressure Washers and Cleaning Equipment for the Industrial and Commercial Sector. They are justifiably proud of their Karcher Dealer Status and they pride themselves on their high level of service and rapid response.

As well as Karcher they also service and repair machines from Ehrle, Alto, Nilfisk, Edge, MAC International, Stihl, Comet, Dirt Driver, Demon, Wap, Kew and Eagle.

They are now looking to recruit an experienced Service Engineer to join their team.

Job Description:

As a Service Engineer your primary duties will be repair and maintenance orientated, attending customer sites on a reactive / planned / installation request basis to carry out work as required. You will have a varied place of work, comprising company, 'mobile' office and customer sites.

Key Duties:

Carrying out servicing and repairs as directed by Service Manager

Diagnosing and repairing faults on a wide range of cleaning equipment

Pre-delivery inspection, delivery, installation and validation of new equipment

Customer familiarisation with equipment use

Carrying out scheduled maintenance as required

Attending breakdowns and resolving to completion of repair

Accurate recording of data to complete reports both internally and to customers

Carrying out work within contract guidelines or advising customer if any additional costs incurred

Completion of job-related paperwork and e-forms efficiently and professionally;

Managing your own spare parts van stock levels

Providing technical assistance to customers, office staff and fellow engineers

Assisting customers with advice in all areas of engineering, equipment performance and regulatory compliance

Promotion of equipment sales

Skills Required:

Ability to work under pressure

Ability to work with minimal supervision (once trained)

Time management skills

Problem solving skills

Professional and positive can-do work ethic

Excellent communication and teamworking skills

Confident in building and maintaining good customer relations

Experience Required:

Previous engineering experience (any discipline) in reactive and/or planned maintenance

Field based role experience desirable

Sales experience desirable

Qualifications Required:

Electrical or Mechanical Engineering qualification NVQ level 3 or above

Training Provided:

Company induction programme

Product specific online sales and engineering training

Training at supplier's premises

Hands-on training working with engineering manager

IT training in use of company IT systems

Company Benefits:

Company van

Laptop

Mobile phone

Fuel Card

Workplace Pension Scheme

If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.

The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need