Legal Manager, Employment

Legal Manager, EmploymentBirmingham, Manchester, Leeds or LondonThe OpportunityWe are recruiting a Legal Manager within our Employment Tribunals Managed Legal Services (MLS) team. This role provides structured legal oversight, delivery responsibility and operational control across a portfolio of employment tribunal matters. The role is designed to support scalable delivery as volumes increase, particularly as we transition more work to repeatable MLS delivery. The Legal Manager acts as the single point of accountability for MLS delivery, complementing Employment team partner and client team responsibilities.The Employment Tribunals MLS team operates within a hybrid delivery model alongside Employment lawyers in the Employment team. Currently, elements of legal supervision, management and process ownership are shared across the Employment and the MLS teams. The Legal Manager role becomes increasingly critical as work transitions into a more fully managed, high-volume MLS model, particularly where more portfolios of repeat tribunal work are brought into scope.What you’ll doOverall responsibility for the MLS delivery of employment tribunal matters, acting as the single MLS team point of contact for the Employment team and for relevant client stakeholdersSupport and supervise delivery of high-volume ‘bronze’ and lower complexity ‘silver’ tribunal workstreams as they are transitioned into MLSOversee end-to-end delivery of tribunal work including post-triage allocation, pleadings, disclosure, witness handling and hearing preparationSupervise MLS lawyers and relevant paralegals, ensuring consistent application of legal judgement, playbooks and client-specific approaches, using the available technologies for appropriate tasksUndertake fee-earning activity alongside managerial responsibilities, with own caseloadAllocate work across the team based on complexity (‘right resource, right task’), ensuring cost efficiency without compromising qualityAct as escalation point for complex or non-standard matters, coordinating with employment partners and teams as requiredEnsure delivery meets agreed KPIs, SLAs and quality standards, with clear reporting and performance visibilityEmbed structured workflows, playbooks and repeatable processes to enable scalable deliveryDrive process optimisation and continuous improvement, including use of legal technology and data insightsManage utilisation, cost control, billing processes and overall financial performance of the MLS tribunal workWork alongside Employment client teams to ensure roles and responsibilities are clearly defined and complementarySupport recruitment, onboarding and development of MLS team members as the service scalesAbout youEngland & Wales qualified employment lawyer with 7+ years’ PQE in tribunal litigationStrong technical expertise in employment disputes and tribunal processExperience supervising junior lawyers and paralegalsAbility to operate in a hybrid role combining fee-earning and delivery leadershipStrong stakeholder management skills and ability to work alongside partners and client teamsExperience of working with legal technology, including AI toolsExperience of high-volume or process-driven legal work (desirableCommercial awareness and understanding of MLS or alternative delivery models (desirable)Experience of designing or operating structured workflows, playbooks or process improvements (desirable)What we offerAgile working options, including home working (subject to diary commitments) Carers’ leave of up to five paid days 25 days’ annual leave, with the option to buy or carry over up to five additional days Contributory pension (up to 5%) Private healthcare and death in service cover (4x salary) Access to benefits including an electric car scheme, cycle to work scheme, and interest free loans for season tickets, gym membership, or rental deposits Next stepsOnce you apply, our Recruitment team will review your application and keep you updated by email. The interview process typically consists of two stages. Our commitment to inclusionOur strength lies in our differences. We’re proud to be a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, a signatory of the Race at Work Charter, and a proud partner of Neurodiversity in Law. We value diverse perspectives and encourage everyone to bring their authentic selves to work. If you’d like an informal conversation about the role, an alternative format of this advert, or to discuss reasonable adjustments, please contact Victoria Greaves at   #LI-VG1Full timePosting Date: