UX Lead / Product Manager

Discover more at NO AGENCIES PLEASEJob DescriptionNB: This role is remote or hybrid depending on your location. In either case, this role expects the successful candidate to travel to our offices and to customer sites upon request.Role Overview The growth of our registries business is a key strategic pillar for NEC Health. We are seeking an experienced Lead Product Manager with exceptional leadership, communication and influence skills, who is excited by improving the lives of patients, and driving value-based care. This role is accountable for developing a high-functioning product team, hands-on operational delivery, and strategic research and planning. Reporting to the Head of Product, you will become the right-hand of your Business Unit Executives and Directors - someone trusted to get a job done through challenging times, charm your customers and wider product/development teams, as well as subject matter expert of your product, and thought leader in your sector. People development: You will mentor and coach product managers and product owners, tailoring your approach to individual strengths and development needs. You will provide clear objectives, regular feedback and guidance, and define growth opportunities to make NEC Health the best place to develop product skills and careers. Deliver ambitious roadmaps that grow market share and enter new markets (public / private / international). You will maintain the associated collateral including documenting our relative position in the market, potential partnerships and growth opportunities. Lead go‑to‑market planning and execution for new products and features, orchestrating cross‑functional teams and owning outcomes. End‑to‑end ownership of the product lifecycle, balancing system health, delivery commitments and innovation, while owning the value narrative behind decisions supported by commercial and market insight. Apply design‑thinking, mapping and tracking end‑to‑end user, patient, and customer journeys, to improve user and patient experience - collaborating with design, clinical and other cross-functional teams. Organise and lead customer & user engagement/feedback sessions (individual and group). Define and track product key performance indicators (KPIs) aligned to your business unit’s objectives and key results (OKRs), owning the sourcing of data where gaps exist. Demand management & requirements gathering/documentation. Own the new demand funnel into your team, as well as the prioritisation of new working coming into your team and be accountable for the quality and sign off requirements & user story documentation - collaborating with the wider product team to define and meet acceptance criteria and ‘ready’/‘done’ standards. Quality products, on time. Accountable for value delivered to customers, working with technical leads to ensure scalable, quality, interoperable solutions are delivered on time, whilst coordinating releases and associated communications. Stakeholder management. Work with development leaders to maintain effective team RACI and strive to continuously improve delivery predictability, quality, efficiency and effectiveness. Create and maintain all product collateral necessary to enable comms, sales, marketing and the implementation teams to be successful. Propositions, sales and commercial acumen: Propositions. Track and strive to forever improve the return on investment of your product team - working closely with finance and sales to track current and projected revenues and costs, whilst remaining ambitious in terms of growth. Author business cases to gain buy-in from an exec audience that are compelling from a proposition, commercial, architectural and product strategy perspective. Act as product SME and advocate, supporting sales with collateral, training and provide direct support in prospect pitches when required. Third‑party management. Exceptional communicator and presenter (written, in person, and online). Exceptional time management and organisational skills Adaptable and resilient to an ever-changing landscape. Advantageous experience Proven SaaS Product Manager with demonstrable value delivered. Delivered AI/data products. Working with AI to improve your efficiency and working with an AI enabled development team. Experience across agile, scaled agile and waterfall delivery. Familiarity with product management tools (e.g. Azure DevOps, Jira, Aha!). QualificationsNo particular qualifications are mandatory, although degree level+ or equivalent certifications in a product, project management, business or technical related disciplines would be advantageous.Additional InformationWe are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%A fantastic selection of flexible benefits to suit your individual needsWe are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your lifeAll colleagues get free access to LinkedIn Learning. Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. This role will require UK Security Clearance.NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. Who We Are:We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. We’d love your help. Mid-Senior LevelIndustry: Information Technology And Services