Digital Enablement Manager, AI Adoption, Artificial Intelligence

Digital Enablement Manager, AI Adoption, Artificial Intelligence, Digital Business Change, User Experience, Microsoft 365, Copilot, Central London, Hybrid

Digital Enablement Manager required to work for a large Professional Services business based in Central London. This is a hybrid role requiring circa 3 days per week in the office.

This is not a deeply technical AI role. It sits at the intersection of people, technology and change, helping colleagues embrace new digital tools and genuinely improve the way they work.

We need someone with experience across digital adoption, change, AI, automation or digital workplace programmes. You will be comfortable with the Microsoft stack technology and have the ability to explain potentially complex technology in straightforward business language / layman’s terms.

In addition, we are looking for someone passionate about user experience and technology adoption who can turn AI and digital capability into practical, measurable business value. The role will have a particular focus on Microsoft 365, Copilot and AI-enabled ways of working. We almost want a self-confessed geek who loves technology but is also great with Stakeholders. Hardcore C-Suite / Business-Type Stakeholder Management is required, showing evidence of Stakeholder resistance in your experience. Read on for more details…

Key responsibilities:

* Drive AI and digital adoption across the business

* Understand user journeys, requirements and opportunities for improvement

* Develop user stories and translate business needs into practical solutions

* Deliver workshops, demonstrations, training and ongoing enablement

* Work across technical teams, business stakeholders and senior leadership

* Measure adoption, engagement and business value

* Champion responsible and effective use of AI and digital technology

This is a fantastic opportunity for someone who genuinely enjoys helping people get more from technology