Graduate Technical Support Advisor

Graduate Technical Support Advisor

Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
A fantastic opportunity is now available for a engineering graduate, to join a specialist equipment manufacturer, with a UK headquarters, in Oxfordshire.
The organisation is internationally established with over 11 000 employees, 50 branch offices and 500 trade and service partners world-wide.
The Technicial Support Advisor will offer support to the Sales Engineers, Product/Project Managers, Internal Sales Coordinators, Customers and Management, with detailed product knowledge.
Key Responsibilities:
Preparing quotations to customer's specifications.
Providing in depth technical information on company products, keeping abreast of the latest production development and communicating to all interested personnel.
Liaising with the Engineering Department on projects to ensure that margins are maintained, and the customer specification/requirements are adhered to.
Liaising with divisional staff on technical matters.
Maintain a high level of service, ensuring that the customers' best interests are catered for.
Being aware of market/project developments, industry trends and new projects and to advise these to management and division.
Customer visits may also be required.
Requirements:
An Engineering degree or HND
Excellent communication and people skills
Experience of working in an office environment.
Experience of dealing with customers via phone and e-mail.
Ability to work under own initiative.
Good IT skills using Excel, Word and Outlook.
Attention to detail.
High level of accuracy.
Hours of Work:
Monday to Friday - 37.5 hours a week.
Hybrid working available after training period.
Interested, please call Graeme at Vibe Recruit on or apply immediately! xwzovoh
Vibe Recruit is acting as an Employment Agency in relation to this vacancy.