Reception Supervisor

Location: DoubleTree By Hilton Harrogate Majestic Hotel & Spa

Department: Front of House

Join Cairn Group – Where People Drive Hospitality Forward, Together At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people.

We're looking for motivated and customer-focused Supervisors to help lead our operational teams.

Whether you're supporting service delivery, coordinating shifts, coaching team members or ensuring standards are consistently achieved, you'll play an important role in helping deliver exceptional hospitality experiences for our guests.

Making Every Moment Matter Every day is different, but every day you'll have the opportunity to make a positive impact.

You will:

• Support the day-to-day operation of the department and ensure smooth service delivery.

• Lead by example, maintaining high standards of guest service and operational excellence.

• Provide guidance, coaching and support to team members throughout each shift.

• Assist with organising workloads, delegating tasks and coordinating daily activities.

• Help resolve guest queries and operational challenges effectively and professionally.

• Contribute to the success of the wider team by driving performance, engagement and service standards.

Bring Your Person...