General Manager

General Manager Chestnut Group, East Anglia
Lead somewhere that means something.
Chestnut is a group of distinctive pubs with rooms and hotels across Norfolk and Suffolk, places where guests come to slow down, settle in and feel genuinely looked after. We're looking for an experienced General Manager ready for their next move, somewhere they can take real ownership, build something they're proud of, and lead with autonomy rather than a script.
Our venues range from destination coastal hotels to characterful village pubs with rooms, each with its own personality, but all built on exceptional food, thoughtful drink and intuitive, unfussy service. Our pubs span everything from 2-rosette real food destinations to pubs serving the most amazing pub classics, always leaning on local suppliers. We back our leaders with the trust and tools to run their business their way.
As a General Manager, you'll be:
Leading and inspiring front and back of house teams
Working closely with your Head Chef to maintain a destination food and drink offering
Championing a premium yet relaxed guest experience across dining, rooms, bar and events
Owning commercial performance: revenue, stock management, cost control
Setting service standards that feel intuitive, not scripted
Building a team culture people want to stay for
Being the host and figurehead, present, engaged and proud
What's in it for you
Competitive, role-specific packages with bonus and Tronc where applicable
Paid overtime
Relocation support, including help finding a home and a settling-in package, so moving to East Anglia is as easy as we can make it
50% food discount across all Chestnut venues, overnight stays from £75
Family & friends discounts, high street & lifestyle discounts
Employee Assistance Programme, Refer a Friend bonus (up to £1,500)
Free meal on duty, Wagestream access, accredited training pathways
Why East Anglia?
If you've spent your career in a city, this might be the change you didn't know you needed. Norfolk and Suffolk offer some of the country's most beautiful coastline, protected countryside and a genuinely thriving independent food and drink scene, all without the pace, cost or commute of London or the big cities. Norwich and Ipswich are both under two hours from London by rail, so you're never really cut off. Your money goes further here too: better housing for less, more space, and a work-life balance that's hard to find running a business in a major city. It's a brilliant place to build a career and a life, and we'll help you make the move.
Chestnut backs its General Managers with autonomy, clarity and real operational support. If you're commercially astute, calm under pressure and proud of the details, wherever you are in the country, we'd love to hear from you.
And if you're a budding General Manager, not quite there yet but ready to step up, we'd love to hear from you too.

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