Receptionist

The Stamford Bridge Hotel is seeking a charming and engaging R eceptionist with a passion for service excellence . You will report to the Reception Manager , working towards providing our guests with memorable experiences of the city.

The following information aims to provide potential candidates with a better understanding of the requirements for this role.
The R eceptionist will be responsible for :
G iv ing our guests a memorable welcome and lasting impression

Provid ing exceptional service by demonstrating full knowledge of our products, services and facilities

Ensur ing that the daily task list is completed effectively

Work ing collaboratively with your colleagues to deliver captivating experiences

Ta king initiative in accommodating our guests needs in a resourceful manner

To be successful in the role of Receptionist , we require :
Excellent guest engagement skills

An ability to bring the guest experience to life throughout the hotel

Willingness to learn and work with IT systems quickly

The ability to communicate and organize yourself in line with different guest expectations

A good command of English is essential, a second language is advantageous

Working with us provides the following benefits toyou:
Genuine career opportunities within our business
Valuable on the job training, along with access to our digital online learning platform andnumerousother learning and development opportunities
Staff incentives when you and the team perform
About Us
Working with Stamford Bridge Hotel provides the following benefits to you:
Blue Hub CFC Discount Platform
25 days Holiday (not including BH)
Company Pension
Private Medical Insurance Tax Subsidiary
Employee Assistance Programme
Annual Travel Loan
CFC Membership Scheme
Free Eye Test
Life Assurance x 4 basic salary
L&D Apprenticeship Scheme (if applicable)
About Us Stamford Bridge Hotel London is operated by The Ascott Limited, situated within the grounds of Chelsea Football Club (CFC), offering a unique experience for football fans and non-football fans alike.
The Hotel features seven categories of rooms, accommodating up to for guests per room. All rooms offer Wi-Fi, Private Bathrooms, and 24/7 room service, ensuring a comfortable and convenient stay. xwzovoh
At Chelsea Football Club and The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.
Employer: The Hotel at Chelsea Limited
Trading as: Stamford Bridge Hotel London managed by The Ascott Limited