Hypercare Auditor - 12 Month Maternity Cover

Hypercare Auditor – 12 month contract (Mat cover)

Location – Rochdale

Are you an experienced auditor, compliance specialist, investigator, or quality assurance professional looking for a role where your expertise can make a real impact?

We're looking for a highly analytical and detail-focused Hypercare Auditor to join our Enforcement Auditing team. This is a specialist position responsible for conducting in-depth audits of Enforcement Agent activities, ensuring the highest standards of compliance, professionalism and operational excellence are maintained across the organisation.

In this role, you'll review complex case files, assess body-worn video footage, identify compliance risks and provide expert recommendations that support continuous improvement, regulatory compliance and exceptional service delivery.

This is an excellent opportunity for someone who enjoys analysing evidence, investigating issues, identifying trends and influencing positive operational change.

What you will be doing:

• Conduct detailed audits of Enforcement Agent casework to ensure compliance with legislation, company policies and contractual requirements.
• Review and assess body-worn video (BWV) footage, evaluating conduct, decision-making and adherence to professional standards.
• Identify non-compliance, training needs and operational risks, escal...