Customer Experience Lead - Regional Ops & Insights

Screened
Airdrie, Scotland
Posted 5 days ago
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About the role

International Beverage is looking for a Customer Experience Lead to manage customer support and specialist roles. This position focuses on providing a seamless service from order to delivery, and requires overseeing the customer relationship while collaborating with sales and demand planning teams.

The ideal candidate will have 2-3 years of customer-facing experience within FMCG, team management capabilities, and knowledge of HMRC regulations. The role offers a competitive salary, generous holidays, and various health perks.

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