Clinic Manager

We are Optical Express (Westfield) Limited, the UK's leading provider of laser eye surgery, lens replacement, and private cataract surgery. With over 2 million procedures performed worldwide and more than £600 million invested in cutting-edge clinics and technology, we combine advanced diagnostic and surgical expertise with personalised patient care. Our dedicated clinical teams deliver tailored vision correction treatments supported by comprehensive aftercare, earning us a 99% patient recommendation rate and the highest number of 5-star Trustpilot reviews among national eye surgery providers.

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We are currently seeking a Clinic Manager to lead our Westfield clinic team. If you're passionate about healthcare management and committed to delivering exceptional patient experiences, we encourage you to apply and join us in transforming lives through better vision.

You will be customer facing and you will help drive performance for the practice. You'll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients.
Day to day
Drive the commercial performance of the team and clinic overall
Display an exceptional level of professional standards
Management of clinic diary
Provide clear and concise communication to team on daily expectations
Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs

You will have strong management experience within an Optical or Healthcare setting or high-end retail. You'll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. xwzovoh
It goes without saying that you'll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.

State of the art, modern working environment
33 days annual Leave
Free Laser Eye Surgery and Intraocular Lens Surgery
Free eye tests
Discounted prescription eye wear and sunglasses
Generous Optical Express friends and family discount scheme
Ongoing training and development opportunities
Pension scheme
Access to a range of exclusive offers, discounts and rewards
Employee Assistance Programme and Wellbeing Solutions Support

Location: Great Portland Street, London
Hours: 40 hours per week
Salary: £60,000 OTE