Remote Senior Customer Care Lead – ITSM & Releases
Aberdeen City, Scotland
Posted 2 days ago
About the role
A leading technology firm in the UK seeks a strategic Customer Care Manager to lead their customer support operations. In this vital role, you will oversee application support, system upgrades, and environment management while ensuring exceptional customer experiences. Candidates should have over 5 years in a relevant leadership role and a solid understanding of ITSM processes. Competitive salary and hybrid working options are offered, providing opportunities for career growth and a supportive work environment.
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