Assistant Facilities Manager

Assistant Facilities Operations Manager - Central London - Competitive Salary

Venn Group’s specialist Estates & Facilities recruitment team is recruiting for an Assistant Facilities Operations Manager on behalf of a leading higher education institution in Central London. This permanent opportunity offers the chance to lead diverse Soft FM services across a multi-site university estate and directly influence the experience of students, staff and visitors.

The role

You will be responsible for:

• Leading the day-to-day delivery of Soft FM services including Front of House, Cleaning, Portering, Waste Management, Grounds Maintenance and Catering
• Managing contractors and service providers, monitoring KPIs and SLAs to ensure high-quality service delivery
• Building strong relationships with stakeholders across the university and acting as a key point of contact for operational matters
• Supporting operational compliance, health and safety standards, and campus service excellence
• Deputising for the Facilities Operations Manager and participating in a Duty Manager rota
• Driving continuous improvement initiatives and identifying opportunities to enhance the campus experience

About you

• Experience managing Facilities Management or Soft FM services within a complex operational...