Lettings Administrator / Property Manager

Adam Hayes Estate Agents is looking for an organised and motivated Lettings Administrator / Junior Property Manager to join our established lettings and property management team in North London.

Find out more about the daily tasks, overall responsibilities, and required experience for this opportunity by scrolling down now.
This is a varied, office-based role combining lettings administration with hands-on property management support. You will work closely with experienced members of the team while dealing regularly with landlords, tenants, contractors and other property professionals.
The position offers an excellent opportunity for someone who wants to develop a long-term career within residential lettings and property management, with training, support and the opportunity to take on greater responsibility as your experience develops.

• Supporting the administration of new tenancies from agreed offer through to move-in
• Preparing tenancy agreements and associated documentation
• Coordinating tenant referencing and Right to Rent checks
• Assisting with tenant move-ins, check-outs and deposit administration
• Responding to landlord and tenant enquiries by telephone and email
• Logging, coordinating and following up maintenance issues
• Liaising with contractors and arranging repairs and appointments
• Monitoring repairs, maintenance and keeping landlords and tenants updated
• Arranging property inspections, safety certificates and compliance appointments
• Handeling tenancy rent reviews, and tenancy changes
• Maintaining accurate property, landlord and tenant records
• Updating our CRM and property management systems
• Assisting the lettings and property management team with day-to-day administration
• Developing towards managing your own portfolio of properties as your experience and confidence grow

• Highly organised with strong attention to detail
• Confident and professional when communicating by telephone and email
• Friendly and customer-focused, with a positive approach to problem-solving
• Able to prioritise and manage several tasks at the same time
• Proactive and comfortable taking ownership of tasks through to completion
• Calm and professional when dealing with challenging situations
• Confident using computers, MS Office and able to learn new systems quickly
• A strong team player who is also capable of working independently
• Interested in developing a long-term career within property
• Commercially aware and understands the importance of delivering a high level of service
• Driving licence and own car preferred
Previous estate agency, lettings, property management or administrative experience would be beneficial, but is not essential. Full training will be provided for the right candidate.

• Competitive salary of £26,000–£30,000 per annum, depending on experience
• Full-time, permanent position
• Monday to Friday working hours, 9:00am–6:00pm. The occasional Saturday may be required. xwzovoh
• Full training and ongoing support
• Genuine opportunity to progress into a Property Manager role
• Exposure to all aspects of residential lettings and property management
• A supportive and experienced team environment
• Long-term career development within an established, multi-award-winning independent estate agency
• Company socials and incentives.