Field Service Engineer – Mobility Equipment

Field Service Engineer – Mobility Equipment

Location: Clydebank, Scotland
Salary: £29,000–£38,000 per annum, depending on experience
Job Type: Full-Time, Permanent

The Role

We are seeking a Field Service Engineer to service, repair and install mobility and healthcare equipment across Scotland, primarily within the Central Belt.

The equipment includes stairlifts, ceiling track hoists, ramps and orthopaedic beds. This is a field-based, back-to-base role, involving visits to customers in their homes to diagnose faults, carry out repairs and ensure equipment is safe and fully operational.

Applications are welcome from experienced engineers and candidates looking to enter the industry. Full manufacturer and in-house training will be provided to those without previous experience, while experienced candidates can expect salaries towards the higher end of the range.

Key Responsibilities

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Service, repair, install and assess mobility and healthcare equipment in domestic settings.

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Attend callouts and diagnose faults, working independently or with support during training.

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Aim to achieve a high first-time fix rate.

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Carry out lift servicing, repairs, installations and refurbishments.

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Complete job records accurately using a PDA.

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Monitor and maintain van stock levels.

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Ensure all work complies with health and safety requirements.

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Deliver excellent customer service during every visit.

Essential Requirements

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Full UK driving licence.

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Practical, hands-on ability and confidence using tools.

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Strong fault-finding and problem-solving skills.

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Excellent communication and customer service skills.

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Confidence using Android devices and basic IT systems.

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Self-motivated, organised and reliable approach.

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Flexibility to work overtime and occasional out-of-hours callouts.

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Right to work in the UK.

Desirable Experience

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Previous experience as a Field Service Engineer, Service Engineer, Maintenance Engineer or Installation Technician.

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Background in mechanical, electrical or mobility equipment maintenance.

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Experience working independently in a customer-facing role.

Experienced engineers, career changers and ex-military candidates are all encouraged to apply.

Working Hours

Monday to Friday, 8:30am–5:30pm, with overtime available as required. Flexibility is needed to meet operational demands, including occasional emergency callouts.

Benefits

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Salary of £29,000–£38,000, depending on experience.

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Permanent, full-time employment.

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Overtime opportunities.

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Company van, tools, uniform, PPE and test equipment provided.

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Comprehensive manufacturer training and ongoing development.

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20 days' annual leave plus bank holidays