Ocean Export Operator

Ocean Export Coordinator

All potential candidates should read through the following details of this job with care before making an application.
Location: Solihull Salary: £30,000 - £35,000 per annum (DOE) Job Type: Full-Time | Permanent
The Opportunity
Our client, a well-established and growing international freight forwarding business, is seeking an experienced Ocean Export Coordinator to join their busy operations team based in Solihull.
This is a fantastic opportunity for an organised and customer-focused freight forwarding professional to manage ocean import shipments from origin through to final delivery. The successful candidate will play a key role in ensuring shipments are handled efficiently while delivering outstanding service to customers and overseas partners.
Key Responsibilities
Manage the end-to-end ocean Export process from booking through to final delivery.
Liaise with overseas agents, shipping lines, hauliers, customs brokers and customers to ensure the smooth movement of cargo.
Monitor shipments and provide customers with regular progress updates.
Prepare and process export documentation accurately and in accordance with company procedures.
Coordinate customs clearance and ensure compliance with all UK Export regulations.
Arrange transport and final deliveries with hauliers and warehouse partners.
Raise job files, check costs and process supplier and customer invoices.
Resolve any shipment delays or operational issues in a professional and timely manner.
Build and maintain strong relationships with customers, suppliers and overseas partners.
Ensure all files are completed accurately and meet company KPIs and service standards.
About You
The ideal candidate will have:
Previous experience working within Ocean Export in a freight forwarding environment is ideal, but similar backgrounds will be considered.
A good understanding of international shipping documentation and import procedures.
Knowledge of UK customs processes (desirable but not essential).
Excellent organisational skills with the ability to manage multiple shipments at once.
Strong communication and customer service skills.
A proactive approach to problem-solving and the ability to work under pressure.
Good IT skills, including Microsoft Office and freight forwarding systems.
The ability to work both independently and as part of a collaborative team.
What's on Offer
Competitive salary of £30,000 - £35,000 , depending on experience.
Monday to Friday working hours.
A supportive and friendly working environment.
Opportunities for ongoing training and career development.
Company pension scheme.
The opportunity to join a successful and rapidly growing freight forwarding business with genuine long-term career prospects.
Apply Today
If you have experience within Ocean Export and are looking to join a respected freight forwarding company where your knowledge and expertise will be valued, we'd love to hear from you. Apply today to discuss this exciting opportunity in confidence.
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