Hospitality Operations Manager — Guest Experience

Balmoral Arms

Screened

Inverurie, Scotland

Posted 4 days ago

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About the role

Crerar Hotels is seeking an Operations Manager to oversee all departmental operations and ensure the smooth running of the hotel. You will work closely with the General Manager, contributing to budgets, P&L reviews, and stock yield, while handling guest inquiries and staff development to drive upselling and guest satisfaction.

The role requires experience in a senior management position in hospitality, a management degree or equivalent experience, and proficiency with PMS/POS systems.

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