Residential Operations Manager (Care Homes)

Our Client are looking for an operations manager, to ensure regulatory compliance, and manage budgets. This role balances high-quality patient care with financial success.

Key Responsibilities

1. Quality and Compliance

• Inspect sites and audit care processes.
• Ensure homes meet the Care Quality Commission (CQC) rules (or local regulatory standards).
• Handle clinical risks, safeguarding, and incident reporting.
• Maintaining quality issues around individual properties
• Implementing structural scheduling and Outcome focused

2. Leadership and Development

• Mentor, coach, and support individual Registered Care Home Managers.
• Assist with hiring, training, and retaining top staff.

3. Financial Management

• Manage regional or multi-site budgets.
• Track Key Performance Indicators (KPIs) to measure success (like a profit margin goals or 95% occupancy rate).
• Control costs for staffing, food, and medical supplies.

4. Stakeholder Relations

• Build strong relationships with residents, their families, ...