Customer Quotes Advisor

Customer Quotes Advisor (B2B Quotes Planning)Manchester – Tyco Park | Full-Time | Hybrid Working 12 days/week after 6 monthsUsual Hours: 8:00–17:00, Monday to Friday | Flexibility Required: Between 7:00–19:00 Monday to SundayAre you a confident communicator with a strategic mindset and a passion for driving revenue? Join our Customer Contact team as a Customer Quotes Advisor and play a key role in converting service opportunities into confirmed appointments that fuel our business growth.What we offerCompetitive Salary: Reflecting your skills and experienceGenerous Leave: 25 days annual leave (pro-rated in hours) + time off in lieu for Bank Holidays workedHoliday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leaveComprehensive Benefits: Pension plan (up to 7% employer match) Life assurance, Employee assistance program, Referral schemeExclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discountsCareer Development: Extensive growth and advancement opportunitiesFree Onsite Parking: Hassle-free commutingDress Down Fridays: Casual attire to wrap up the weekWhat You Will DoManage and update the Service Quote CRM to meet key performance targetsDrive revenue by booking customer appointments and scheduling engineersCollaborate with field teams to ensure timely completion of paid worksUse data insights to identify gaps, prioritise workloads, and unlock new revenue opportunitiesWhat We Look ForStrong time management and organisational skillsConfidence in customer relationship management and strategic planningAbility to thrive in a fast-paced, target-driven environmentExperience in conflict resolution and rapport buildingSales or planning experience, ideally in field-based operations (desirable)About Johnson ControlsJohnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.For more than 140 years, Johnson Controls has delivered performance where it really matters. xwzovoh

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Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.#LI-MS2SummaryLocation: Manchester-Manchester-United KingdomType: Full time