HR Operations Manager (12 Month FTC)

*** HR Operations Manager (12 Month FTC) ***

Compensation: £100,000–£120,000 salary plus bonus & benefits.

Location: London (Hybrid, 3–4 days in office)

Our client is a well-established financial services organisation with a strong reputation for operational excellence and a highly collaborative culture. They are seeking a proven HR Operations leader on a fixed term basis for their London operation.

This HR Operations Manager position has been created to strengthen day-to-day HR delivery while supporting a broader transformation agenda, including reviewing and potentially upgrading the organisation’s HRIS.

The role will play a key part in ensuring a seamless employee lifecycle experience, improving data integrity, and driving operational improvements across the function.

Key Responsibilities

• Oversee HR operations across the full employee lifecycle, ensuring efficient and consistent delivery of processes and services.
• Own and deliver monthly People & Culture reporting, driving insight and continuous improvement in HR metrics and analytics.
• Lead enhancements to HR reporting processes and identify opportunities to automate and streamline workflows.
• Support the review and potential implementation of a new HRIS, working closely with stakeholders and external partners.
• Manage the HR inbox, acting as a key point of contact for employee queries relating to policies, benefits, and procedures.
• Ensure HR policies, procedures, and employee records are maintained accurately and in compliance with employment legislation, GDPR, and internal standards.

Candidate Profile

• Minimum of 5 years’ experience within HR Operations in a corporate environment.
• Proven experience using Workday is essential, with strong understanding of HRIS functionality and data management.
• Prior experience within financial services is required, with an understanding of the associated regulatory environment.
• Strong analytical capability, with experience in HR reporting and process improvement.
• Detail-oriented and highly organised, with a proactive approach to problem-solving.
• Confident stakeholder manager with the ability to communicate effectively across all levels of the organisation.