Council Tax Billing Officer

Council Tax Billing Officer

West Northamptonshire (2 days per week on-site)

£21.78ph

This role requires a candidate who can hit the ground running and has recent experience administering Council Tax accounts within a Local Authority environment. The successful candidate will be responsible for the accurate and timely processing of Council Tax billing, ensuring compliance with legislation and delivering a high level of customer service.

Administration and maintenance of Council Tax accounts. Processing changes in liability, billing amendments and account updates. Assessing and processing discounts, exemptions, disregards and Council Tax Reduction applications.
Applying Council Tax legislation and ensuring accurate account determination.
Responding to customer enquiries via telephone, email and written correspondence. Working to targets and service standards within a busy Revenues environment.
Liaising with internal departments and external stakeholders as required.
Essential Requirements Recent experience working within a Local Authority Council Tax Billing or Revenues team.
Strong knowledge of Council Tax legislation and billing processes.
Experience processing discounts, exemptions, disregards and Council Tax Reduction schemes. Ability to manage high volumes of work accurately and efficiently.
Excellent customer service and communication skills.
Experience using MRI Revenues & Benefits (formerly Academy) is essential. Additional Information
To find out more information please contact Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency