Front Office Duty Manager — Guest Experience Lead

The Capitol Kempinski Hotel Singapore is seeking an experienced Reception Supervisor to oversee daily front desk operations and ensure premier guest service. You will collaborate with Front Office and other departments to maintain high service standards and accurate guest information.

Ideal candidates will have at least 3 years in a similar role, strong English communication, and familiarity with Opera. The role requires a customer-focused, mature approach to handling guest needs and issues.