Workplace Coordinator

Salary: Up to £31k per annum (depending on experience) Hours: 37 hours per week Location: West London Contract Type: Permanent, Full Time About the Role Are you proactive, detail-oriented and great at working with people? We are looking for a Workplace Solutions Coordinator to help ensure our London office remains a safe, compliant and inspiring place to work. You will play a key role in supporting the Workplace Solutions (Facilities) team, helping to maintain high-quality work environments, engaging with colleagues, and ensuring our buildings meet all regulatory and safety standards. No two days are the same in this varied role, so a positive attitude, flexibility and a passion for great customer service are essential. What You Will Be Doing: Supporting the day-to-day running of our corporate workspace. Maintaining building standards, appearance and overall working environment. Ensuring compliance with regulatory and legal building-safety requirements. Managing supplier and contractor relationships. Handling colleague enquiries, providing excellent customer service and resolving issues professionally — even in challenging situations. Assisting with workplace improvements and introducing ideas to enhance colleague experience. Producing accurate reporting and supporting compliance documentation.We are looking for someone who: Has proven experience in customer service — facilities experience is a plus. Is confident, approachable and able to engage with colleagues at all levels. Can manage difficult conversations with professionalism and empathy. Has strong organisational skills and a great eye for detail. Takes initiative and enjoys bringing new ideas forward. Is enthusiastic, adaptable and committed to maintaining a high-quality working environment