Head of Supply Chain

Location: London - Near Liverpool Station 3 days a week - Hybrid Salary: £(phone number removed) DOE plus excellent benefits Summary: We are working with a fantastic SME business that genuinely values its people and is looking to appoint an experienced Head of Supply Chain to join its growing team. This is a broad and influential role for a commercially minded supply chain professional who enjoys working in a fast-paced environment, making decisions, and driving improvements. You will take ownership of key supply chain activities while leading and developing a team and working closely with internal and external stakeholders. The successful candidate will be a self-starter who is confident making decisions quickly, comfortable challenging existing processes, and capable of taking ownership. Key Responsibilities: Lead and develop the supply chain team, creating a high-performing and collaborative culture Manage end-to-end supply chain activities across demand planning, forecasting, purchasing, inventory, and supplier performance Develop accurate demand forecasts and ensure supply plans align with business requirements Analyse demand trends, customer requirements, and historical data to improve forecast accuracy Take ownership of CRM systems and ensure accurate and effective use of supply chain data Work extensively with Zoho CRM, using the system to manage information, reporting, and customer/supply chain activity Monitor KPIs and identify opportunities to improve supply chain performance Work closely with sales, operations, finance, and other internal teams Manage supplier relationships and proactively resolve supply and service issues Identify risks within the supply chain and implement appropriate solutions Drive continuous improvement across processes, systems, and ways of working Make fast, commercially sound decisions in a time-sensitive environment Key Skills/Experience: Proven experience operating at Head of Supply Chain, Supply Chain Manager, or similar senior level Strong experience across demand planning and forecasting Excellent understanding of end-to-end supply chain operations Extensive CRM experience, ideally including Zoho Proven experience managing and developing teams Highly analytical with strong attention to detail Confident working with data, KPIs, and performance reporting A self-starter who takes ownership and doesn't wait to be told what to do Strong decision-making skills and comfortable working under pressure Commercially aware with a practical and solutions-focused approach Excellent communication and stakeholder management skillsProcessing Your Data Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so. Please visit our website to read our Privacy Policy in full, in this Policy you will find information about our compliance with the UK General Data Protection Regulations. All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role