Environmental Health Technical Support Officer

We're currently recruiting for a Temporary Environmental Health Technical Support Officer to join a busy and professional Public Protection team in Crawley. This is an excellent opportunity for someone with strong administrative and customer service experience who is looking to develop a career within Environmental Health and Licensing.
Required start date: 9th November 2026
Hours of work: 21.5 per week
Rate of Pay: £35.00 per hour
Contract duration: 19 weeks
Key responsibilities include:
* Responding to customer enquiries via phone, email, and face-to-face.
* Processing and allocating service requests to the relevant teams.
* Providing administrative support across Environmental Health and Licensing services.
* Assisting with the processing of licence applications, permits, and regulatory documentation.
* Maintaining accurate records and updating internal systems.
* Supporting pest control services, including bookings and customer communications.
* Preparing correspondence, reports, and consultation documentation.
* Assisting with complaints, information requests, and general departmental projects.
We're looking for candidates who have:
* Experience in at least one of the areas covered by the Environmental Health Team.
* CIEH Basic food hygiene certificate or equivalent in another area, such as licensing or pollution control.
* Understanding of procedures used for licensing of premises and regulated entertainment.
* Previous administrative and customer service experience.
* Excellent organisational skills and strong attention to detail.
* Confident IT skills and experience using databases or case management systems.
* The ability to manage a varied workload and prioritise tasks effectively.
* Strong communication skills and a professional, positive approach when dealing with the public.
* Experience within Environmental Health, Licensing, Local Government, or a regulatory environment would be advantageous.
Berry Recruitment Services Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy