Key Account Manager - Central UK / Home Counties / London

Key Accounts Manager Location: Central UK / Home Counties / London – Hybrid £40,000 + Quarterly Bonus + Car We’re recruiting for an experienced Key Accounts Manager to join a growing specialist environmental services business. This is a great opportunity for someone who enjoys building strong client relationships, identifying commercial opportunities and taking ownership of a portfolio of key accounts. The Role: * Manage and develop a portfolio of key client accounts * Build strong relationships with senior stakeholders and decision-makers * Act as the main point of contact for commercial and service discussions * Identify opportunities to grow revenue and increase account value * Develop and deliver annual account development plans * Drive upselling and cross-selling across the wider service offering * Prepare and deliver monthly client performance presentations * Lead quarterly and annual business reviews * Monitor account performance against agreed KPIs * Resolve client issues quickly and professionally * Work closely with Operations, Service and Technical teams * Ensure services are delivered in line with client expectations and contracts * Gather client feedback and identify service improvements * Produce monthly and quarterly account performance reports * Maintain accurate CRM records, forecasts and account information * Monitor retention, satisfaction and portfolio growth * Identify trends and new opportunities within existing accounts * Support the wider sales strategy and commercial objectives About You: * Proven experience in Key Account Management, Sales or Business Development * Experience within pest control, environmental services or a related sector is highly desirable * Strong commercial awareness with a proven ability to identify opportunities * Excellent relationship-building and communication skills * Confident presenting to senior stakeholders * Strong negotiation and problem-solving skills * Target-driven, organised and commercially focused * Comfortable managing multiple accounts and priorities * Strong analytical and reporting skills * Proficient in CRM systems and Microsoft Office * Full UK driving licence with willingness to travel The Package: £40,000 basic salary Quarterly performance-related bonus Company car or car allowance 20 days annual leave + bank holidays Pension scheme Health and wellbeing programme Training and career development opportunities Working Hours: 40 hours per week, Monday–Friday, with occasional out-of-hours/weekend work when required