Lead Presales Consultant - Fibre Broadband

• Depending on experience + uncapped commission
• United Kingdom, UK
• Permanent

Are you a Technical Pre-Sales Solutions Consultant with recent UK experience working for a Connectivity Provider to deliver Enterprise Connectivity and/or Managed Network Services such as DIA (Dedicated Internet Access), Layer 2 (Ethernet), Layer 1 (Optical Fibre) etc? Previous working experience at an ISP (Internet Service Provider) in this capacity would be a direct match but if you have experience of working for a Connectivity Provider providing Enterprise Connectivity then we'd also love to hear from you!

This is a rare opportunity for you to utilise your experience to define the pre-sales process of an established and fast-growing Connectivity Provider following further significant funding and investment. Instead of joining an established pre-sales function, you will be the senior customer-facing pre-sales leader to spearhead the pre-sales function (combining your customer pre-sales / solution design, commercial + solution architecture experience).

This is a 100% UK remote and full-time permanent opportunity (any travel would be to meet customers).

***** PLEASE NOTE – UK sponsorship is NOT possible. Candidates must live in the UK with valid rights to work.

The Opportunity

• We are looking for an experienced Lead Solutions Consultant / Solutions Architectto join a growing UK connectivity and network services business.
• This is a senior customer-facing pre-sales role responsible for translating complex customer requirements into technically robust and commercially viable solutions across enterprise connectivity, networking and managed services.
• Alongside supporting live sales opportunities, you will have the opportunity to help build and shape the organisation's future Solutions Architecture capability , developing the processes, methodologies, governance and design standards required to support continued growth.
• The role is particularly suited to someone who combines strong technical knowledge with commercial awareness and enjoys working directly with customers, sales teams and technical stakeholders.

Key Responsibilities

• Lead customer discovery workshops and technical qualification activities.
• Design enterprise connectivity and network solutions aligned with customer business and technical requirements.
• Support opportunities from initial qualification and solution design through proposal, commercialisation and contract signature.
• Design solutions across both owned network infrastructure and third-party/partner networks.
• Support solutions incorporating DIA, Ethernet, optical connectivity, SD-WAN/SASE, cybersecurity, cloud connectivity and managed services.
• Identify opportunities for upsell, cross-sell and wider account development through consultative customer engagement.
• Support technical proposals, commercial modelling, tenders, bid responses and customer presentations.
• Work closely with Sales, Product, Network Engineering, Commercial, Customer Experience and Delivery teams.
• Ensure solutions are appropriately qualified and documented before operational handover.
• Develop repeatable pre-sales processes covering qualification, solution design, governance and delivery handover.
• Create and maintain solution templates, reference architectures, design standards and best-practice frameworks.
• Work with technology vendors, carriers and strategic partners where additional capability is required.
• Provide customer and market feedback to help influence future product, service and network investment decisions.
• Act as a trusted technical and commercial advisor to customers, partners and internal stakeholders.
• Help establish a scalable Solutions Architecture function, with the potential to mentor and support future team members.

Experience Required

• Strong experience within telecommunications, connectivity, networking, managed services or a related technology environme nt.
• Proven experience in a Pre-Sales, Solutions Architecture, Solutions Consulting or Sales Engineering capacity.
• Experience designing connectivity and network-based solutions for SME, mid-market and/or enterprise customers.
• Strong understanding of internet architecture and services .
• Experience with Layer 1/optical and Layer 2 Ethernet services .
• Understanding of SD-WAN and SASE solutions.
• Exposure to cybersecurity and secure networking solutions.
• Understanding of cloud connectivity and managed-service environments.
• Experience supporting complex sales opportunities from discovery through to contract signature.
• Ability to create high-quality technical and commercial customer proposals.
• Experience presenting solutions to both technical stakeholders and senior decision-makers.
• Experience working across technical, commercial and operational teams.
• Experience with multi-vendor and partner-led solutions.
• Understanding of direct, indirect, reseller, MSP and/or wholesale/channel models.
• Experience supporting multi-site enterprise customers would be advantageous.
• Previous experience developing or improving pre-sales processes, methodologies and standards would be highly desirable.

About You

• You will be a commercially minded and customer-focused technology professional who enjoys solving complex business problems.
• You should be comfortable challenging customer requirements, identifying needs that may not initially be obvious and translating technical concepts into clear business outcomes.
• This role will suit someone who is comfortable working within a growing environment where not every process or framework already exists. You will have the opportunity to introduce best practice, improve ways of working and play a significant role in shaping how the Solutions Architecture function develops.

You will ideally be:

• Commercially minded and outcome focused.
• Curious, pragmatic and solutions oriented.
• Confident communicating with customers and senior stakeholders.
• Comfortable operating within ambiguity.
• Proactive and ownership driven.
• Able to influence technical and commercial stakeholders.
• Passionate about customer growth and solution-led selling.
• Comfortable identifying upsell and cross-sell opportunities.
• Interested in building processes and capabilities rather than simply following established ones.

This is an opportunity to combine hands-on customer solution design with genuine influence over the development of a growing Solutions Architecture function .