Service Advisor - Car Dealership

Service Advisor – Motor Trade / Automotive Dealership Basic Salary: £30,000 – £32,000 | OTE: £38k - £40k+ Location: Croydon Job Type: Full Time / Permanent Hours: Monday to Friday (8am – 6pm) - No Saturdays! Are you an experienced Service Advisor ready to take the next step in your motor trade career? We’re working with a well-established automotive dealership in the Croydon area that’s looking for a professional and customer-focused Service Advisor to join their dynamic aftersales team. If you thrive in a fast-paced, results-driven environment and have a passion for the motor trade, this is your chance to build your career with a leading franchised dealership known for delivering outstanding service. What’s in it for you? * A competitive basic salary with a realistic OTE of up to £40,000 * Opportunity to work with a respected automotive dealer group and a supportive management team * Ongoing training and professional development within the motor trade * A vibrant, high-performing team in a modern dealership environment * Recognition for your hard work and contributions Your Role as a Service Advisor: As a key member of the service department, you’ll be the first point of contact for customers visiting the dealership for maintenance, servicing, and repairs. As a Service Advisor, you will ensure each customer receives a seamless, professional experience from start to finish. Day-to-day responsibilities include: * Advising customers on vehicle servicing, maintenance, and repair needs * Accurately booking vehicles into the workshop and keeping customers informed throughout * Identifying and promoting additional work, parts, and services where appropriate * Handling invoices, warranty claims, and all relevant service documentation * Delivering an exceptional customer experience to build lasting relationships and loyalty What We’re Looking For: * Proven experience as a Service Advisor within a franchised dealership environment * A strong understanding of automotive servicing and technical processes * Excellent communication, interpersonal, and organisational skills * A professional appearance and a customer-centric mindset * A passion for the motor trade and a solid, stable employment history If you’re an enthusiastic Service Advisor with a background in the automotive industry and are looking for a fresh challenge within a reputable dealership, we’d love to hear from you. Apply today or contact Stacey Hunt at ACS Automotive Recruitment Consultancy for a confidential discussion about this exciting Service Advisor opportunity