VoIP Engineer/Telephony Projects Engineer

VoIP Engineer/Telephony Projects Engineer - Greater Manchester (Hybrid) - Contract (Outside IR35)

We are supporting a public sector organisation who are looking for an experienced VoIP Engineer/Telephony Projects Engineer to lead the migration from their existing 8x8 telephony and contact centre platform to Microsoft Teams Telephony on an initial 3-month contract basis.

Requirements:

• Strong experience delivering VoIP and telephony transformation projects.
• Proven track record of leading migrations from Legacy telephony platforms to Microsoft Teams Telephony.
• Experience assessing complex telephony environments and developing migration and rollout strategies.
• Hands-on experience configuring and implementing Microsoft Teams Phone solutions.
• Ability to manage stakeholders across technical and business teams while driving adoption and change.
• Experience working with contact centre and unified communications platforms such as 8x8, Teams Phone or similar technologies.
• Strong understanding of telephony licensing, optimisation and cost reduction initiatives.

Responsibilities:

• Assess the current 8x8 telephony and contact centre estate and identify opportunities for rationalisation and optimisation....