Housing Options Team Leader

Housing Options Team Leader Solihull / Birmingham £28.21 LTD Per Hour 12 Week Temporary Contract Service Care Solutions are currently recruiting for an experienced Housing Options Team Leader to join a busy Homelessness Service on a temporary basis for an initial 12 week contract. This is a key frontline leadership role covering the front-facing homelessness service, managing operational delivery whilst supporting officers and advisers with complex casework. The role is full-time and will require attendance in the office up to 3 days per week based in Chelmsley Wood, Birmingham. The Role • Lead and support a frontline Housing Options and Homelessness team • Provide operational oversight across homelessness prevention and relief services • Support officers and advisers with complex homelessness casework and decision making • Ensure statutory duties are delivered in line with legislation and best practice • Monitor performance, case quality and service standards across the team • Conduct supervision, coaching and support staff development • Work collaboratively with internal departments and external agencies to prevent and relieve homelessness • Contribute towards service improvement and effective service delivery Requirements • Significant experience within Housing Options and Homelessness services • Previous experience supervising or managing frontline housing staff • Fully conversant with the Homelessness Reduction Act 2017, Housing Act and Public Sector Equality Duty (PSED) • Experience managing complex homelessness applications, reviews and statutory duties • Strong knowledge of homelessness prevention, relief and temporary accommodation duties • Ability to manage competing priorities within a fast-paced operational environment • Excellent communication, leadership and decision-making skills The post will involve office attendance in Chelmsley Wood up to 3 days per week alongside borough-wide service responsibilities. For more information or to apply, please contact George Westhead on (phone number removed) or (url removed)