Claims Handler

Claims Handler

Red Recruitment is recruiting a Claims Handler to join a growing team in Bristol, providing claims management services.

This is an excellent opportunity for someone with previous claims handling experience and strong technical knowledge to join a supportive and collaborative team.

Benefits and Package for a Claims Handler:

Salary: Competitive, depending on experience

Location: Bristol, with occasional travel to London

Supportive, inclusive and collaborative working environment

Working for a large and highly respected firm

Workplace pension

Generous annual leave allowance

Key Responsibilities of a Claims Handler:

Manage a caseload of professional indemnity claims from initial notification through to resolution

Review policy coverage, investigate claims and assess their merits and potential value

Support insured professionals in responding appropriately to complaints and claims

Negotiate settlements within delegated authority limits, ensuring fair and commercially sound outcomes

Proactively manage claims to avoid unnecessary litigation and control costs

Maintain accurate and complete records on the electronic case management system

Prepare reports for insurers and support monthly and ad hoc reporting requirements

Meet internal and insurer service standards, KPIs and quality assurance requirements

Apply insurers' reserving policies and identify trends or risks requiring escalation

Build effective relationships with insurers, insured professionals and external suppliers

Key Skills and Experience of a Claims Handler:

Previous claims handling experience with a strong grounding in technical claims knowledge

Excellent communication and relationship-building skills

Strong organisational skills, with the ability to manage a caseload and meet deadlines

A proactive and commercially aware approach to resolving claims

Excellent attention to detail and a commitment to maintaining accurate records

Ability to work collaboratively within a supportive team

Commitment to professional development and keeping industry knowledge up to date

If you have relevant claims handling experience and are interested in this opportunity, please apply now!

Red Recruitment (Agency)