Customer Retention & Experience Specialist: Upsell & Service
About the role
Peoples Ford in Falkirk is seeking a Customer Retention Specialist to join their Customer Experience Team. The role involves handling outbound customer calls, supporting product upsells, and managing service reminders.
Ideal candidates should have customer service experience and strong communication skills. The position offers a salary of £25,776 annually, performance-related bonuses, and various employee benefits including discounts and leave days.
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