Reception Team Leader

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Rapport
ScreenedFull Time
Greater London
£38,000/annum
Posted 1 week ago
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About the role

We are looking for an experienced and proactive Reception Team Leader to lead our front-of-house operation and inspire a high-performing team. This is a hands-on leadership role requiring an individual who excels at delivering exceptional customer service, building strong stakeholder relationships and driving operational excellence.

You will be responsible for overseeing the day-to-day reception operation, ensuring outstanding service delivery, managing team performance and development, coordinating resources and maintaining service standards. The role requires strong organisational skills, the ability to manage multiple priorities and confidence in making decisions within a fast-paced corporate environment.

As a key member of the Front of House leadership team, you will work closely with clients, employees and service partners, ensuring a professional and welcoming experience for all visitors while supporting business objectives, compliance requirements and continuous improvement initiatives. Experience in leading teams, developing talent and managing stakeholder expectations is essential for success in this role.

Type of Contract: Full-time, Permanent

Hours : 40 per week (Monday-Friday, on a shift rota basis between 7 AM - 7 PM)

Salary: £38,000 per annum

What will you get?
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About this listing

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