HR Shared Service Manager FTC

Artis HR are supporting a well-established organisation in the search for an experienced HR Shared Services Manager to join their People function on a 12-month fixed-term contract. This is a great opportunity for a strong HR operations leader who enjoys balancing hands-on delivery with team leadership and continuous improvement in a fast-paced environment. The Role Reporting into the Head of People Hub & ER, you'll lead the day-to-day operations of the HR shared services function, managing a team of 8 and ensuring a high-quality, efficient and employee-focused service across the full employee lifecycle. Key responsibilities include: Leading and developing the HR shared services team Overseeing delivery of core HR services including onboarding, offboarding, employee data and benefits administration Managing workflow, capacity and SLAs to maintain a consistent, high-quality service Acting as an escalation point for complex HR queries, driving root cause analysis and solutions Coaching and developing the team to build a high-performance culture Driving continuous improvement, process optimisation and use of HR systems and technology Partnering with ER, Payroll and People Partners to ensure seamless delivery Ensuring strong governance, compliance and data integrity About You Proven experience leading an HR operations or shared services team Strong knowledge of the employee lifecycle and UK employment law Experience managing SLAs, workflows and service delivery A confident leader who enjoys developing and coaching teams Highly organised, able to manage multiple priorities in a fast-paced environment Strong stakeholder management and communication skills What's on Offer Salary up to £55,000 Hybrid working (2-3 days a week in Cirencester) Opportunity to lead and shape a key HR function Collaborative and forward-thinking People team Additional Information Applicants must have the right to work in the UK. We aim to respond to every application, however due to the volume of interest it is not always possible to provide detailed individual feedback. Successful candidates may be contacted for further information or invited to book an initial screening call. Artis Recruitment provide specialist recruitment services within HR, Finance, IT, Procurement, Marketing, Customer Contact and Executive Search. By applying to this position, you acknowledge that you have read and accept our Privacy Policy: (url removed) src="(url removed)