Customer Support Associate

Customer Support Associate
Location: Glasgow | Job Type: Full-Time
About the Role
We're looking for a warm, dependable Customer Support Associate to join our Glasgow team. This isn't a desk-based support role — you'll be meeting customers face-to-face across the city, helping answer questions, resolve concerns, and guide them toward the right solution. It suits someone who genuinely enjoys helping people and wants a role where good service is directly rewarded.
What You'll Be Doing
* Visiting customers in residential areas across Glasgow to provide support in person
* Listening carefully to understand what each customer actually needs
* Answering questions clearly and resolving concerns on the spot where possible
* Guiding satisfied customers toward relevant products or services
* Managing your own diary of appointments and visits
* Keeping accurate records of every customer interaction
What We're Looking For
* A patient, approachable manner and strong face-to-face communication skills
* Comfortable working independently and managing your own schedule
* Calm under pressure, with good problem-solving instincts
* Resilience and a positive attitude, even on tougher days
* Driving licence and transport preferred
* No previous experience required — full training provided
What's On Offer
* Commission-only pay, OTE £600–£800 per week
* Full training and continuous support
* Flexibility in how you plan your working day
* Real progression opportunities into senior roles
* A close, supportive team based in Glasgow
Apply Today
If you take pride in helping people and want a role that rewards great service, we'd love to hear from you