Contracts Manager - Repairs and Voids

Job Title: Contracts Manager – Reactive Repairs & Voids (Social Housing) Location: South East London Job Type: Permanent Salary: £70,000 – £75,000 + £5,000 Car Allowance + Package About the Client Our client is a well-established and growing contractor within the social housing sector, delivering high-quality maintenance and refurbishment services across London and the South East. With a strong reputation for service delivery and long-term client partnerships, they continue to invest in both their people and operations. The Role Our client is seeking an experienced Contracts Manager to take full responsibility for the delivery of reactive repairs and voids works across a key social housing contract in South East London. This is a permanent opportunity offering long-term stability, autonomy, and the chance to lead a high-performing contract. The successful candidate will oversee operational performance, commercial management, and client relationships, while leading a team delivering a fast-paced maintenance service. Key Responsibilities * Oversee the end-to-end delivery of reactive repairs and voids works * Manage and lead a team of supervisors, planners, and multi-trade operatives (multi-traders) * Ensure KPIs, SLAs, and contractual obligations are consistently met * Take ownership of budgets, cost control, and contract profitability * Build and maintain strong relationships with clients and stakeholders * Drive service improvements and enhance customer satisfaction * Ensure compliance with health & safety regulations and company policies * Manage subcontractors and monitor performance and quality * Produce performance reports and attend client meetings Candidate Requirements * Proven experience in a Contracts Manager role within social housing * Strong background in reactive repairs and voids * Experience managing teams of multi-trade operatives within a repairs environment * Experience managing high-volume maintenance contracts * Commercially astute with P&L responsibility * Knowledge of NHF Schedule of Rates (desirable) * Strong leadership and team management skills * Excellent communication and stakeholder management ability * Organised, proactive, and solutions-focused What’s on Offer * Permanent position with long-term contract security * £70,000 – £75,000 basic salary * £5,000 car allowance * Competitive benefits package * Opportunity to manage a key contract within a growing business * Clear progression opportunities Apply Now This is an excellent opportunity to join a reputable and expanding contractor in a pivotal leadership role. For more information or to apply, please get in touch