Chief Operating Officer - Premium Hospitality Brand

Chief Operating Officer - Premium Hospitality Brand London £150,000 -£180,000 plus incentivesA true COO role at the top table of a premium hospitality brand, through its most exciting stage of growth.COREcruitment is partnering with a premium, design-led hospitality brand with a loyal following and a string of industry awards to appoint a Chief Operating Officer in London. The business has grown quickly in the UK and internationally, and the next chapter is bigger: a strong pipeline of openings across owned and franchised sites, new markets and continued investment.The Chief Operating Officer roleReporting to the CEO and Board, with the whole UK business reporting into youBuilding the team, putting the structure in place and making sure the business runs brilliantly as it doubles and then triples in sizeWorking alongside an experienced leadership team across finance, marketing, people and franchiseTurning the CEO’s vision into clear one- and three-year plans, with KPIs that connect day-to-day performance to the bigger goalsPartnering with the CFO on budgets, operating targets and cost controlBuilding, leading and developing the operations leadership team, with succession in place for key rolesOwning the operating rhythm: leadership meetings, accountability and the monthly report to the BoardKeeping compliance, health and safety and food safety watertight as the estate growsProtecting the guest experience and the standards the brand is known for, and making sure they travel to new markets and franchise partnersAbout youA proven COO, or an MD or Operations Director ready to step up, from premium multi-site hospitality or food and beverageYou’ve scaled a business through rapid growth, ideally with investor backingYou build teams and structure that last as a business growsCommercially sharp and confident with a board and the numbersFranchise or international growth experience is a real plus, as is working within a structured operating framework such as EOSA values-led leader who protects culture as a business gets biggerLondon-based, with regular travelThe package£150-180k basic salaryChief Operating Officer, London, reporting to the CEO and Board