RLO

Location: London & Home Counties Salary: £35,000 – £42,500 + package Our client is a growing main contractor with a strong pipeline of residential new build and refurbishment schemes. They are seeking an experienced Resident Liaison Officer to act as the key point of contact between site teams and residents. The Role You will play a crucial role in ensuring smooth communication between residents, clients, and site teams across live construction projects. Key Responsibilities Acting as the primary contact for residents during works Managing complaints, queries, and access arrangements Organising resident meetings, newsletters, and updates Supporting site teams with programme communication Ensuring a positive customer experience throughout the project Requirements Previous experience as an RLO within construction Experience on new build, residential, and refurbishment schemes Strong communication and interpersonal skills Ability to manage challenging situations professionally Package £35,000 – £42,500 salary 25 days annual leave 5% pension Discretionary bonus scheme