Facilities Coordinator - Crawley

Summary My client is seeking a proactive Facilities Coordinator to support the smooth operation of site facilities for a minimum of three months in the Crawley area. The role involves acting as the primary interface with clients, visitors, and guests, delivering professional and service-oriented solutions to spontaneous and unique situations. You will perform light building maintenance tasks as required and support goods-in and mail room activities. Responsibilities include resolving issues related to building services such as janitorial, food and coffee services, conference rooms, furniture, and interior/exterior fixtures and equipment. You will provide specific assistance to the facility as needed, ensuring the delivery of committed services and overall client satisfaction. The role requires effective follow-up with customers and continuous improvement of processes and systems. You will coordinate and provide direction to vendors, facilities staff, and service providers to ensure excellent execution of work with minimal disruption. Monitoring and reporting on facility operations to the Facility Manager is essential, ensuring all KPIs and SLAs are met or exceeded. Additional duties may be assigned as required. The position offers a pay rate of £18 per hour via umbrella or £13.63 per hour PAYE plus holiday pay. Skills Strong customer service and professional communication skills Ability to resolve problems related to building services and facilities management Experience in light building maintenance Coordination and vendor management skills Ability to monitor and report on KPIs and SLAs Organisational and multitasking abilities Attention to detail and problem-solving skills Ability to work independently and collaboratively Proficient in managing goods-in and mail room activities Service orientation with a focus on continuous improvement Software/Tools Microsoft Office Suite (Word, Excel, Outlook) Facilities management or helpdesk systems (desirable) Certifications & Standards Basic DBS check (desirable but not explicitly required) Health and safety awareness relevant to facilities management (advantageous) Previous experience as a Facilities Coordinator is essential. If you deem yourself suitable for this position, please apply Immediately